Effective Date: December 29, 2016

Pixelnetica DOO (hereinafter referred to as “Pixelnetica”or “We”) recognizes and respects the importance of protecting individuals’ privacy. Data privacy laws protect the integrity of personally identifiable information (“Personal Information”) that is transferred from you to Pixelnetica.
“You” refers to registered users of Our Products and purchasers of paid services.
“Our Products” include software Products and services in connection with the software Products we provide, and the software Products we provide include but not limited to “SharpScan”, “SharpScan Pro”, and “SharpScan Free”.


We have been continuously improving Our Privacy Policy, and with the extension of the scope of Our Products and service, we may update Our Privacy Policy at any time. Please notice our Privacy Policy regularly to acknowledge the latest update.

Scope of terms and conditions.

You may get our services in various ways. We hope You have a clear understanding of how we collect and use information and what kind of measures You may take to protect Your privacy through the Privacy Policy.
When You use Our Products or services, you consent the application of this Privacy Policy to You. If You don’t agree to Our Privacy Policy, please do not use Our Products and services. If You have begun using Our Products and services, please stop it immediately. Your use of Our Products and services signifies you consent to Our Privacy Policy.

Information Collection.

We will only collect personally identifiable information (such as a name, title, company name, address, telephone number, or e-mail address) that is voluntarily provided through our website or e-mail correspondence. We will collect general information (such as the type of browser used, the files requested, and the domain name and country requesting the information) to improve our website and better meet customer needs.

Use of Information.

Pixelnetica collects your information in order to record, support, and facilitate your participation in the activities you select and to prevent fraud and unlawful use. If You subscribe to or register for Products and Services, for example, the information is used to register your rights, if any, to technical support or other benefits that may be made available to registered users. As another example, if you enter a contest, information is collected to qualify the entry and to contact you regarding the contest or prize awards. Your personal information may also be used to track customer preferences to provide a customized Site experience and keep you informed about product upgrades, special offers, and other our products and services, unless you have opted not to receive such communication or such communication is prohibited by law.
Before collecting any personally identifiable information we will provide an explanation regarding possible use of the data. The information supplied will be used by Pixelnetica to respond to inquiries, supply requested information on our products and services, or track orders placed with Pixelnetica authorized third parties, may be utilized by Pixelnetica to collect, track, and process such information. If you have submitted personal information to Pixelnetica electronically and would like it removed or modified, please contact us. We will take reasonable efforts to comply with your request.
We may communicate information to you regarding products, services, and special offers available from Pixelnetica, unless you have opted not to receive such communication or such communication is prohibited by law.
There are other instances in which We may divulge your personal information, such as when required by law, regulation, or litigation. We may also disclose information about you if we determine that such disclosure should be made for reasons of national security, law enforcement, or other issues of public importance.

Our Website and Cookies.

Some of Pixelnetica webpages will utilize “cookies” and other tracking technologies. A “cookie” is a small text file that may be used for setting a key on your browser that links to the current state of your web session. The purpose of the cookie is to let us know when Customers visit our website and where Customers visit. Some cookies and other technologies may be associated with Customers’ Personal Information provided during an earlier visit. Website functionality requiring a login will utilize cookies. Other tracking technologies may record information such as Internet domain and host names, Internet protocol (IP) addresses (additional detail below), operating types, browser software, clickstream data, and timeframes of when the website is accessed.
Most commercially available Internet browsers allow users to block cookies; however, doing so may limit your ability to access certain portions of our website.
When visiting our website, each file request is logged by our web server. The information gathered includes the name of the file requested, time of the request, and the IP address of the machine requesting the file. We use IP addresses to analyze trends, administer the website, track website movement, and gather non-individually identifying demographic information.
Pixelnetica website may contain links to other websites. We do not endorse or otherwise accept responsibility for the content or privacy policies of those websites.

Transfer of Personal Information.

Unless required by law, Pixelnetica disclose Personal Information to third parties in order for us to provide Products and Services to our Clients.
We may also supplement the Personal Information we receive with information from third-party sources. At times, we may also contract the services of a third party to update Customer records with changes of address, phone number, email address, and other information.
Pixelnetica also shares Personal Information with intermediaries such as credit card companies, banks, or fulfillment centers. Intermediaries serve solely as links in the distribution chain, and do not store, retain, or use this Personal Information for any secondary purpose other than to provide the contracted service. We may also share Personal Information with other contractors or service providers who use the information solely to provide the requested service to Pixelnetica and for no other purpose.
Finally, we will disclose Personal Information as required to enforce or protect our legal rights with respect to a Partner or Reseller, or as required by court order, subpoena, or other operation of law.

Access to Personal Information.

Individuals seeking access to Personal Information that we have collected must contact Pixelnetica as directed below. We will take reasonable efforts to provide the requested information promptly if it is still available to us, although we reserve the right to charge the requester for the cost (in time and expenses) of retrieval.

Remedies for divulgence of secrets.

If you discover that Your personal information has been or may be leaked, please notify us in a timely manner as described below. We will use Our best efforts to take reasonable measures to offer assistance. If we discover any possible security risks (e.g. system vulnerabilities), we may contact you through Your registered email address or by posting alerts or announcement on Our website.

Privacy protection after Acquisition, Merge or Bankruptcy.

If We sell the assets of the company, merge with another business entity the information We collect in operating services may be transferred as part of Our assets, and the new company after merger may continue to use these information as required by laws and as provided in the Privacy Policy. In the event of bankruptcy, the provisions of applicable law will apply.

Risks and exemption

If Your personal information or privacy is disclosed due to any of the following events, we will use Our best efforts to remedy or assist you, provided, however, that you shall agree that we are not liable:

  1. Information divulged due to computer virus, malware or hacker attack.
  2. Personal information to be provided as required by law or relevant governments.
  3. Any other leakage of personal information which is not ascribable to Pixelnetica.

Amendment to Privacy Policy.

All personal information that we collect and maintain will be subject to this Privacy Policy, as amended from time to time. We may change the Privacy Policy at its sole discretion and will provide notice of all changes in the Privacy Policy through indications in this Privacy Policy and in the footer of the webpages with authorized links to this Privacy Policy.

Privacy-related inquiries and complaints

Pixelnetica takes and addresses its users' privacy concerns with utmost respect and attention. If You believe that there was an instance of non-compliance with this Online Privacy Policy with regard to your personal information or you have other related inquiries or concerns, you may fill in our contact form.
In your message, please describe in as much detail as possible the nature of your inquiry or the ways in which you believe that our Online Privacy Policy has not been complied with. We will investigate your inquiry or complaint promptly.